Privacy Policy
Privacy Policy
Last Updated: 16/03/2026
Industrial Laser Cleaning Privacy Policy
Industrial Laser Cleaning ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, enquire about our services, or participate in our laser cleaning training courses.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
Who We Are
Industrial Laser Cleaning provides professional laser cleaning services and operator training for businesses across a wide range of industries, including manufacturing, engineering, automotive, aerospace, rail, marine, construction, energy, and heritage restoration.
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us:
Industrial Laser Cleaning
Email: info@industriallasercleaning.co
Phone: 020 8391 2701
Address: Unit 5A, Lombard Road, SW19 3TZ
Information We Collect
We may collect and process the following types of personal information:
Information You Provide to Us
- Name
- Company name
- Job title
- Email address
- Telephone number
- Postal address
- Training course registration details
- Enquiry information submitted through contact forms
- Information contained within correspondence with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited and time spent on our website
- Referral source information
This information helps us improve our website and services.
How We Use Your Information
We use your personal information to:
- Respond to enquiries and requests
- Provide laser cleaning services
- Manage and deliver training courses
- Process bookings and registrations
- Communicate with clients and trainees
- Improve our website and services
- Send relevant business communications
- Comply with legal and regulatory obligations
- Maintain business records and administration
Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Your consent where required
Where we rely on consent, you may withdraw it at any time.
Marketing Communications
We may send information about our services, training courses, industry updates, or business news where permitted by law.
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will never sell your personal information to third parties for marketing purposes.
Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our business, including:
- Website hosting providers
- IT and software service providers
- Training administration providers
- Professional advisers
- Regulatory authorities where required by law
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed as completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Deliver training courses
- Fulfil contractual obligations
- Meet legal, regulatory, accounting, or reporting requirements
When information is no longer required, it will be securely deleted or anonymised.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience.
You can control or disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.
For more information, please refer to our Cookie Policy.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details provided above.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business operations.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Industrial Laser Cleaning
Email: info@industriallasercleaning.co
Phone: 020 8391 2701
Address: Unit 5A, Lombard Road, SW19 3TZ
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.
